Effective Date: June 1, 2025

When you use the Assist Electric website (https://assistelectric.com), you agree to the collection and use of your data as described below. These Terms and Conditions govern how we handle information you provide or that we collect when you interact with our site. If you do not agree with these terms, please refrain from using our website.

1. Information We Collect

1. Technical and Usage Data
   • We automatically collect data such as your IP address, browser type, operating system, pages visited, and duration of your session using cookies and analytics tools (e.g., Google Analytics).
2. Form Data
   • When you submit a request for a quote or contact us via a form, we collect your name, email address, phone number, and selected service. We use this information solely to process your request and respond to your inquiry.

2. Purpose of Data Processing

1. Site Improvement and Analytics
   • We analyze technical data to enhance user experience, improve site performance, and tailor content to visitor preferences.
2. Lead Management
   • We use form data to follow up on quote requests, schedule services, and provide support.
3. Marketing
   • With your explicit consent, we may send promotional emails or make follow-up calls about our services and special offers.

3. Legal Basis and Consent

1. Cookies and Tracking Technologies
   • By continuing to browse our site, you consent to our use of cookies. You can manage or disable cookies through your browser settings, though some site features may not function properly without them.
2. Submission of Personal Data
   • When you voluntarily provide information in our forms, you consent to Assist Electric processing that data to fulfill your request.

4. Sharing Information with Third Parties

1. Service Providers
   • We do not sell or rent your personal information. We may share anonymized or aggregated data with trusted service providers (hosting, email marketing platforms, analytics) under strict confidentiality agreements.
2. Legal Requirements
   • We may disclose personal data if required by law, legal process, or governmental authority in Florida or the United States.

5. Data Retention

1. Form Submission Data
   • We retain submitted contact information for up to three (3) years after the last interaction unless you request earlier deletion.
2. Analytics Data
   • We store anonymized usage data indefinitely to monitor trends and improve our services.

6. Your Rights

Under applicable Florida and Federal privacy laws, you have the right to:

1. Access the personal data we hold about you.
2. Rectify any inaccurate or incomplete information.
3. Request deletion of your personal data, subject to legal retention obligations.
4. Restrict or object to certain processing activities (e.g., marketing).
5. Withdraw consent at any time by contacting us.

To exercise any of these rights, email us at privacy@assistelectric.com or write to:

Assist Electric

Attn: Privacy Requests

344 Cypress Ln

Palm Springs, FL 33461

United States

7. Use of Cookies

1. Necessary Cookies
   • Essential for website functionality (form submissions, security).
2. Performance Cookies
   • Collect anonymous usage data (page views, load times) to optimize our site.
3. Advertising and Remarketing Cookies
   • Google Analytics and Facebook Pixel help us deliver more relevant ads.

You can disable cookies in your browser settings, but this may limit site features (e.g., form functionality).

8. Data Security

1. Encryption
   • We use SSL/TLS encryption to protect data transmitted between your browser and our servers.
2. Secure Hosting
   • Our hosting provider implements firewalls, intrusion detection, and regular backups.
3. Access Controls
   • Only authorized personnel with two-factor authentication (2FA) can access our user database.

9. Changes to These Terms

We may update these Terms and Conditions to comply with legal requirements or improve our processes. The revised date will appear at the top of this page. Your continued use of the site implies acceptance of the updated terms.

10. Contact Information

If you have questions about these Terms or wish to exercise your rights, please contact us at:

• Email: privacy@assistelectric.com
• Phone: +1 561-484-1111
• Address:
  Assist Electric
  344 Cypress Ln
  Palm Springs, FL 33461
  United States

By using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.